Knowledge hub

Account Manager

Account Manager

Account Manager

Our app allows you to Manage your account anywhere – You don’t need to visit a branch . All you need is a smartphone and the Bank al Etihad app with a few taps.

Open your Sub Account!

Step 1 of 7
Tap on "Hub" located on the bar at the bottom of the main screen
Scroll down to the hub screen until you reach the “ Settings“ section where the following options will appear.
Knowledge Hub Screens - Account Manager-02
Step 2 of 7
Tap on "Edit Accounts"
You will be directed to a screen where you can take control of your accounts.
Knowledge Hub Screens - Account Manager-06
Step 3 of 7
Tap on + Open new account
From the bottom of the “Accounts manager” screen choose “+ Open new account”.
2
Step 4 of 7
Choose from "Add New Account" page your account type and currency
You will be redirected to the “Add New Account” screen, where you will be asked to select your account type and currency.
3
Step 5 of 7
Select your account type
You will have the option to select Regular Demand or Saving – Regular.
4
Step 6 of 7
Select the currency of your account
You have the option to choose the Jordanian Dinar, Swiss Franc, New Zealand Dollar, Canadian Dollar, or US Dollar.

5
Step 7 of 7
Tap on Create account
You will be directed to the “Confirmation” screen, where you can either select “Okay” or “Feed it”. If you tap “Okay”, you can transfer money into your account later. If you tap “Feed it”, you will be asked to transfer money into your new opened account from your other accounts.
6

Close your Sub Account!

Step 1 of 5
Tap on "Hub" located on the bar at the bottom of the main screen
Scroll down to the hub screen until you reach the “ Settings“ section where the following options will appear.
Knowledge Hub Screens - Account Manager-02
Step 2 of 5
Tap on "Edit Accounts"
You will be directed to a screen where you can take control of your accounts.
Knowledge Hub Screens - Account Manager-06
Step 3 of 5
Tap on the ⁞ icon
A menu will appear with several options.
Step-2-_-EN-_-Account-Closing
Step 4 of 5
Tap on Close Account
Tap on the “Close Account” button to process the action.
Step-3-_-EN-_-Account-Closing
Step 5 of 5
Tap on Confirm to complete the process
Tap on the “Confirm” to complete the action.

Step-4-_-EN-_-Account-Closing

Hide or unhide your accounts as you please!

Step 1 of 4
Tap on "Hub" located on the bar at the bottom of the main screen
Scroll down to the hub screen until you reach the “ Settings“ section where the following options will appear.
Knowledge Hub Screens - Account Manager-02
Step 2 of 4
Tap on "Edit Accounts"
You will be directed to a screen where you can take control of your accounts.
Knowledge Hub Screens - Account Manager-06
Step 3 of 4
Tap on the "Eye" icon to hide an account
Tap on the “Eye” Icon to process the action.
Step-2-_-EN-_-Account-Hiding
Step 4 of 4
Tap on the "Slashed eye" icon to show the account again
Tap on the “Eye” icon to process the action.
Step-3-_-EN-_-Account-Hiding

Organise your accounts easily!

Step 1 of 5
Tap on "Hub" located on the bar at the bottom of the main screen
Scroll down to the hub screen until you reach the “ Settings“ section where the following options will appear.
Knowledge Hub Screens - Account Manager-02
Step 2 of 5
Tap on "Edit Accounts"
You will be directed to a screen where you can take control of your accounts.
Knowledge Hub Screens - Account Manager-06
Step 3 of 5
Tap on the order icon to be directed to the “Edit accounts order” screen
You will be directed to the “Edit Accounts order” screen.
Step-2-_-EN-_-Account-Ordering
Step 4 of 5
Tap on the = icon
To rearrange the order of your account according to your preference tap on the = icon and drag the account to move it as you wish.
Step-3-_-EN-_-Account-Ordering
Step 5 of 5
Tap on Save order to complete the process
Tap on the “Save order” to process the action.
Step-4-_-EN-_-Account-Ordering

Rename your bank accounts easily!

Step 1 of 7
Tap on "Hub" located on the bar at the bottom of the main screen
Scroll down to the hub screen until you reach the “ Settings“ section where the following options will appear.
Knowledge Hub Screens - Account Manager-02
Step 2 of 7
Tap on "Edit Accounts"
You will be directed to a screen where you can take control of your accounts.
Knowledge Hub Screens - Account Manager-06
Step 3 of 7
Tap on the ⁞ icon
A menu will appear with several options.
Step-2-_-EN-_-Account-Rename
Step 4 of 7
Tap on Account details
You will be directed to a Screen choose “Account Details”.
Step-3-_-EN-_-Account-Rename
Step 5 of 7
Tap on the "Pen" icon
From the Account name field, tap on the “Pen” icon to be directed to the “Rename account” screen.
Step-4-_-EN-_-Account-Rename
Step 6 of 7
Change the account name
You will be redirected to the “Amendment page” screen you can change the account name according to your preference.
Step-5-_-EN-_-Account-Rename
Step 7 of 7
Tap on Save to complete the process
Tap on the “Save” to process the action.
Step-6-_-EN-_-Account-Rename

Share your account details through our mobile banking app!

Step 1 of 5
Tap on "Hub" located on the bar at the bottom of the main screen
Scroll down to the hub screen until you reach the “ Settings“ section where the following options will appear.
Knowledge Hub Screens - Account Manager-02
Step 2 of 5
Tap on "Edit Accounts"
You will be directed to a screen where you can take control of your accounts.
Knowledge Hub Screens - Account Manager-06
Step 3 of 5
Tap on the ⁞ icon
A menu will appear with several options.
Step-2-_-EN-_-Account-Share
Step 4 of 5
Tap on Share account details
A list of platforms including WhatsApp, text message, email and you can even copy to your clipboard.
Step-3-_-EN-_-Account-Share
Step 5 of 5
Select the channel you want to share your account information with
Your account information will be shared with the desired recipient and the process will be complete.
Step-4-_-EN-_-Account-Share
Published:
1 December 2022
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