Knowledge hub

Bulk Payments

Bulk Payments

Bulk payment transfers

Need to make bulk payments like transfers or salaries to multiple beneficiaries at once? The following steps will help you efficiently initiate these payments and manage your transactions.

Make a Bulk Payment

Step 1 of 12
Click on ‘Payments’ from the toolbar on the left of the screen
A drop-down list will appear to choose from, click on ‘Transfers’. You will be redirected to the ‘Payments’ screen.
Using Bulk Template-EN-01
Step 2 of 12
Click on ‘Bulk Transfer’ from the top right of the screen
You will be redirected to the ‘Make a payment’ pop-up window.
Using Bulk Template-EN-02
Step 3 of 12
From the 'Make a Payment' pop-up, select your payment method
Use the bulk payments template, add existing beneficiaries, or choose from previous bulk payments. You will be directed to the 'Select Transfer Type' screen.
Using Bulk Template-EN-03
Step 4 of 12
Select the transfer type
Choose from Transfer, Salary, Bonuses, all transfers share the same template.
Click 'Salary' to go to the 'Upload a File' pop-up window.
Using Bulk Template-EN-04
Step 5 of 12
Download your bulk payment template from the ‘Upload a file’ pop-up window
Click on the ‘Download XLSX template’ in the middle of the pop-up window.
Using Bulk Template-EN-05
Step 6 of 12
Click on the ‘Download XLSX template’ in the middle of the pop-up window, and a pop-up window on the screen will appear to confirm the download is completed. Click on the downloaded file to fill in the recipients’ payment information. You can also get a preview of what to fill in the template by clicking on 'How to use the template' if required
Fill the sheet and upload the file.
Using Bulk Template-EN-06
Step 7 of 12
Review the details of the transfer from the 'Send money' pop-up window
This pop-up window previews the information from the Excel sheet you uploaded. To edit any details, click 'Edit list' to begin editing on the same pop-up page.
Using Bulk Template-EN-07
Step 8 of 12
Delete or edit the details of the transfer from the 'Send money' pop-up window if required
Check the box next to the beneficiary you want to update and make your changes. To delete, select the rows and click 'Delete Selected.' A confirmation pop-up will appear, after you confirm, you will return to the same 'Send money' pop-up page.
Using Bulk Template-EN-08
Step 9 of 12
Review and confirm the details from the 'Send money' pop-up window
Click on 'Stop editing' to be directed back to the main 'Send money' pop-up window and click on 'Continue →' to be directed to the 'Payment account' pop-up window.
Using Bulk Template-EN-09
Step 10 of 12
Choose your payment account from the 'Payment account' pop-up window
Select your payment account from the 'Payment account' dropdown box, add and reference notes in the reference ID textbox, review the transfer amount, and click on 'Continue →' to be redirected to the 'Review payment' pop-up window.
Using Bulk Template-EN-10
Step 11 of 12
Submit the bulk transfer for review in the ‘Review payment’ pop-up window
Review your payment details and click on 'Submit for review' for bulk transfer to be reviewed by the approver.
Using Bulk Template-EN-11
Step 12 of 12
Your payment has been submitted successfully for review
This request will now be sent to be reviewed by the authorized approver user.
Using Bulk Template-EN-12

Bulk payments to existing beneficiaries

Step 1 of 13
Click on “Payments” from the toolbar on the left side of the screen
A dropdown list will appear click on ‘Transfers’. You will be redirected to the ‘Payments’ screen.
Existing Beneficiary-EN-01
Step 2 of 13
Click on “Transfers” then Click on “Bulk Transfer” from the top right corner
You will be directed to the “Make a payment” popup window
Existing Beneficiary-EN-02
Step 3 of 13
Click on “Bulk payment”
You will find a list to choose from, click on “Add existing beneficiaries”
Existing Beneficiary-EN-03
Step 4 of 13
Click on “Add existing beneficiaries”
You will be directed to a popup window where you can select the transfer type
Existing Beneficiary-EN-04
Step 5 of 13
Select Transfer Type
You will be directed to your list of existing beneficiaries. Check the box of the beneficiaries you want to make a transfer to then click on “Continue →”
Existing Beneficiary-EN-05
Step 6 of 13
From the “Payment Details”
Select the currency and transfer amount for the first beneficiary, then click on “Next beneficiary →”.
Existing Beneficiary-EN-06
Step 7 of 13
Next beneficiary→
Select the currency and transfer amount for the first beneficiary, then click on “Continue →"
Existing Beneficiary-EN-07
Step 8 of 13
From the “Send Money” screen, review the payment details
You can delete a beneficiary from the “Edit list” button
Existing Beneficiary-EN-08
Step 9 of 13
Click “Edit list” from the “Send money” screen
Check the box next to the beneficiary to delete beneficiaries then click “Delete selected”
Existing Beneficiary-EN-09
Step 10 of 13
Click on “Stop editing”
Then click “Continue” to be redirected to the payment account popup window
Existing Beneficiary-EN-10
Step 11 of 13
Select Payment Account
And add the unique reference ID then click on “Continue→”
Existing Beneficiary-EN-11
Step 12 of 13
Review Payment
You will be directed to a popup window where you can review your payment. Once done, click on “Submit for review”.
Existing Beneficiary-EN-12
Step 13 of 13
Bulk Payment
Your payment has been successfully submitted for review.
Existing Beneficiary-EN-14

Confirming payment according to the permissions workflow

Step 1 of 8
Find the pending cliq in transfers
Click on “...” more next to the instant cliq payment you wish to proceed with
A drop down list will appear to either review payment, confirm or decline.
Existing Beneficiary-EN-15
Step 2 of 8
Confirming your payment
From the drop down list to confirm payment, click on confirm.
Which will redirect you to Review payment pop up window.
Existing Beneficiary-EN-16
Step 3 of 8
Review and confirm your payment details
Carefully review your payment details then click on ‘Confirm’ to be redirected to a confirmation pop-up.
Existing Beneficiary-EN-17
Step 4 of 8
Confirm the payment
Click on ‘Confirm’ to be redirected to the “Review payment’ success pop-up window.
Existing Beneficiary-EN-18
Step 5 of 8
Sucess screen
Your payment has been successfully submitted!
Existing Beneficiary-EN-19
Step 6 of 8
To decline
From the drop down list to decline payment, click on decline
You will be redirected to Decline payment pop up window.
Existing Beneficiary-EN-20
Step 7 of 8
Decline your payment
Click on ‘Decline’ to be directed to the ‘Decline payment’ pop-up confirmation window.
Existing Beneficiary-EN-21
Step 8 of 8
Success Screen
Your payment has been successfully declined!
Existing Beneficiary-EN-22
Published:
12 September 2024
Share:
Tags:
TransferAccount
Was this article helpful?
We’re always looking to improve, and your feedback will help us shape our future content so we can be as useful to you as we possibly can.
Related products
CRIF report
CRIF report
You can now generate your CRIF report straight from our app by following these simple steps
AccountCredit Cards
Read more
Set PIN and Show PIN
Set PIN and Show PIN
Our "Set PIN and Show PIN" feature is designed specifically for your virtual cards.
Cards
Read more
Multi-Currency Prepaid Card
Multi-Currency Prepaid Card
Carry the world's currencies in your pocket!
Cards
Read more
All your finances at your fingertips
Account analytics
See what you’ve spent this month, and stay up to date on your transactions and learn your spending habits to save and spend smarter.
One tap payments
Manage cards on the go
Siri integration